7adc Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction & Applicability

7adc (https://7adc.win) is a trusted online gaming and betting platform in Bangladesh. We place the highest priority on protecting our users' privacy. This Privacy Policy explains in detail what information we collect about you, how it is used, who it may be shared with, and what rights you have over your personal data.

This Privacy Policy applies to the 7adc website, mobile application, and all related services. By using our services, you agree to all the terms of this policy. If you disagree with any part of it, we ask that you refrain from using our services.

We may update this Privacy Policy at any time. For significant changes, you will be notified via your registered phone number or email. We therefore recommend reviewing our Privacy Policy periodically.

2 What Information We Collect

7adc collects various types of information from you. The table below clearly outlines each data type and the reason it is collected:

In addition to the information you provide at registration, we automatically collect certain technical data — such as your device's IP address, browser type, operating system, and activity patterns on the platform. This data is primarily used to ensure security and prevent fraudulent activity.

3 How We Use Your Information

7adc uses your personal information solely for specific, legitimate purposes. The primary purposes for which we use your data are:

• Account management: Handling registration, login, password recovery, and account security.
• Identity Verification (KYC): Verifying age and identity to prevent fraud and underage gaming.
• Payment Processing: Processing deposits, withdrawals, and bonus payments.
• Customer Support: Addressing your questions, complaints, and issues.
• Personalized Experience: Offering game recommendations and promotional offers tailored to your preferences.
• Security & Prevention: Preventing account hacking, fraud, and money laundering.
• Legal obligations: Meeting the requirements of government and regulatory authorities.
• Service Improvement: Analyzing user behavior to improve the platform.

7adc never sells your data to advertisers. Should any future marketing communications be necessary, your explicit consent will be obtained beforehand, and you will always have the option to opt out at any time.

4 Data Sharing & Disclosure Policy

7adc shares your personal information with third parties only in strictly limited and controlled circumstances. Your data is never shared outside of the situations described below:

• Payment Providers: Minimal information is shared with Mobile Banking, Nagad, and Rocket to complete transactions.
• Technology Partners: Encrypted data may be shared with trusted technology service providers to operate the platform.
• Legal obligations: Information is disclosed in compliance with the law when required by a court order or a legitimate request from a government authority.
• Fraud Investigation: Information may be shared with relevant authorities to investigate serious fraud or criminal activity.

All third-party service providers we work with are bound by strict confidentiality agreements. They may only use your information for the specific purposes defined in those agreements — nothing else.

5 Cookie Policy & Tracking Technologies

The 7adc website and app use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help the website recognize you.

• Essential cookies: Login sessions and security tokens are essential — the platform cannot function properly without them.
• Preference Cookies: Remembers your language selection, theme preference, and user settings.
• Analytics Cookies: Helps us understand which pages get the most traffic and where issues are occurring.
• Security Cookies: Used to detect fraud and protect your account.

We do not use cross-site tracking cookies or fingerprinting technologies that follow your browsing activity across other websites. Your online privacy matters deeply to us.

6 Data Retention Period

7adc retains your personal information only for as long as necessary. Retention periods vary depending on the type of data:

• Active Account Information: Retained for as long as the account remains active.
• Transaction Records: Up to 5 years, as required by applicable law.
• KYC documents: Up to 3 years after account closure.
• Customer Support Contact: Up to 2 years after the issue is resolved.
• Security Logs: Up to 1 year for cybersecurity purposes.

Once the retention period ends, data is securely deleted or anonymized. You may request deletion of your data at any time — provided there are no legal obligations requiring us to retain it, the request will be completed within 30 business days.

7 Your Data Rights

As a registered 7adc account holder, you have the following rights over your personal information:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data in certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Right to object: You may object to your data being used for specific purposes.

Before processing any request, we will verify your identity to ensure that no one else can access your information. This verification process is in place entirely for your protection.

8 Security Measures & Technology

7adc uses internationally recognized security technologies to protect your data. The core components of our security framework include:

• SSL/TLS encryption: 256-bit encryption is applied to all data transfers.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Regular Security Audits: Systems are regularly audited by third parties.
• Firewall & DDoS Protection: Protected against server attacks.
• Access control: Staff access to data is restricted based on role.
• Data Backup: Regular encrypted backups are maintained.

No system on the internet is 100% secure — but we work continuously to ensure the highest level of protection possible. In the event of a data breach, we are obligated to notify affected users within 72 hours.

9 Third-Party Links & Services

The 7adc platform may at times integrate with third-party payment gateways or technology services. These third-party services operate under their own privacy policies, which are separate from and independent of 7adc's policy.

• Information shared with payment providers is governed by their own respective policies.
• We share only the minimum information necessary with third parties.
• All third-party service providers are required to comply with our privacy standards.
• 7adc is not liable for any third-party data breaches, but we will notify affected users.

10 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our data protection team is always ready to help resolve your issue.

• Email: [email protected]
• Support: 24/7 live chat support available
• Response Time: Responses are typically provided within 1–3 business days

If your complaint cannot be resolved through us, you may file a complaint with the relevant regulatory authority in Bangladesh. We are committed to fully cooperating with all legitimate investigations.